Customer Relationship Management

CRM (Customer Relationship Management) offerings is a business tool that allows you to manage all your customers, partners and prospects information all in one place. CRM system that can help every part of your business get a 360 degree view of your customer.

Key Benefits of CRM:

  • Sales teams close deals faster
  • Marketing manage campaigns and track lead generation
  • Service call centers reduce the time to resolve customer complaints

Siebel CRM
Oracle's Siebel CRM is the world's most complete CRM solution that helps organizations achieve maximum top and bottom-line growth and create great customer experiences across all channels, mobile, in-store, field service, and touchpoints. Siebel CRM delivers transactional, analytical, and engagement features to manage all customer-facing operations. Siebel solutions are tailored for more than 20 industries that deliver comprehensive on-premise and on-demand setups towards industry requirements and offer role-based customer intelligence and prebuilt integrations. Oracle's Siebel CRM Technology provides the server framework to support Siebel Applications for development, diagnostic, integration, productivity, and mobile services. Effective CRM is essential to any company’s success.

We team Ashwath Technosys have in-depth expertise in Siebel CRM and our experts having a decade of rich experience have delivered large Siebel CRM implementations. We are well aligned and focused to help customers implement effective CRM from defining Siebel CRM roadmap to implementing operational CRM and analytics needs. We provide comprehensive CRM services built on a full suite of integrated Siebel Applications:

  • Siebel CRM implementations across Siebel Sales, Marketing, Call Center, CTI, Siebel Mobile
  • Siebel CRM Enhancements, Custom Development, Support and Maintenance
  • Upgrade from Siebel 8.x from prior versions
  • Data migration using Siebel EIM, real-time integrations using Siebel EAI
  • Siebel Performance, Scalability, Reliability and Tuning (PSRT)